Chatbot Builder

Create AI chatbots without coding on our fast and user-friendly platform

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+603.7955.5148

Build sophisticated conversational AI chatbot with enhanced experiences for web and social media channels, all without coding.

XYAN is a comprehensive chatbot building platform that makes it easy to design and manage your your AI chatbot knowledge base and business processes, all in one place. Automate with ease with just a few clicks.

single sourced

Skip the complexity of conversation building by using your existing materials. XYAN allows you to simply provide your URL link or documents to serve as your AI Chatbot knowledge base. With supported upload formats of Website URLs, Files and Web Form Manual Input.

Multiple Placements

Need to respond to your customer on various channels? You only need XYAN AI Chatbot to support 24/7 without coding.

You can embed them in your Website as well as various social media channels like Facebook Messenger, Whatsapp Business Chat, Instagram Direct Message, Wechat, Telegram, Google Business and more.

Visual Flow Builder

Build and manage your business processes with XYAN drag-and-drop visual interface. Combine dynamic bot replies with powerful actions available in flow design.

Maximise your business potential by building custom process flow with our intuitive and powerful builder. What's more? No coding required.

Live Agent

While AI Chatbot serves as the first-level support, chances are some cases may be too complex for it to solve meaningfully.

By transferring the conversation to live chat, you give customers a way to reach you for real-time interaction with a real person. XYAN AI Chatbot supports live chat integration with popular tools such as Twillio and more.

Language Translator

Since multilingual capabilities are not possessed by every live agent communicating with customers, AI-powered intelligent chatbots are used in business support systems.

XYAN AI Chatbot language translator supports up to 100 popular languages, making customer support easier across the world.

Real-Time Analytics

Learn about your customer behavior and trends through real-time data analytics available in XYAN. Retrain easily by reviewing low confidence responses and matching them to the right answers. In your analytics report, you can easily view User Engagement, User Profile, User Session and Chat Log.

Let's chat

+603.7955.5148

[email protected]

91% of consumers are more likely to shop with brands that provide relevant offers and recommendations

– Accenture

Let's chat

+603.7955.5148

[email protected]

XYAN Flow Templates

XYAN preset flow templates is an excellent starting point for building commonly used scenarios for your AI chatbot. With just a few clicks, you can streamline the development process, reduce errors, and provide an experience your users are expecting through your digital touchpoints.

Lead Management

It is important for a business to generate leads. The massive growth in digital trends has made AI Chatbot one of the key components in engaging customers.

With XYAN AI Chatbot, all you need to do is to activate the template and it will automatically collect customer information for you!

Appointment Maker

AI chatbots with appointment making capability provide a way to qualify and catch prospective customers through your preferred engagement channel seamlessly.

By enabling this template and setting up your date/time slots, users can quickly make a booking, appointment or reservation directly.

Branch Locator

Is your business located in various areas? Instead of searching on the internet, customer can now provide their location and get the list of nearest stores via your AI Chatbot.

This template is suitable for businesses with multiple branches. With XYAN AI Chatbot, you can simply setup your locations and leave the rest to us!

Product Recommender

Most consumers need some help when it comes to making a buying decision so training your AI Chatbot to assist in the journey can greatly benefit your online sales conversion rate.

Simply analyse your customer's preference through a quick conversation built around your product criteria and let AI do the rest for you.

Let's chat

+603.7955.5148

[email protected]

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